Five years ago, Brona worked in the city of Bath as a coach tour guide for Bath Elite Travel. Now a coach tour visiting the many chalk white horses in Wiltshire has gone horribly wrong, and Brona has been asked to return to her old job to help sort out this emergency situation, and prevent it from escalating further. Brona quickly discovers that all the problems on this coach tour have been caused by Mrs Onions, a very mean, nasty and disruptive person. Mrs Onions dislikes Brona from the start and it isn’t long before Brona’s people skills are tested to the limits. In the past five years, Brona’s life has been very challenging, when she was left to sort out a big financial mess, not of her own making. She was forced to do a few things that she is not very proud of in order to get her life back on track. Now Brona has a past that she wants to keep secret so she can make a new start in life. Unfortunately for Brona, Mrs Onions has quite well developed people-reading skills, allowing her to see right through Brona and her secrets, and Mrs Onions wastes little time before using it against her. Can Brona handle Mrs Onions when others have been torn apart by her? Can she keep her secrets and make a new start, and even find new love too, or is she now doomed to be held back by her unsavoury past?